Metrics

DAU/MAU Ratio

The ratio of Daily Active Users to Monthly Active Users, measuring product stickiness — how often users return to your product within a month.

What is the DAU/MAU Ratio?

The DAU/MAU ratio measures product stickiness — the proportion of monthly users who use your product on any given day. A higher ratio means users return more frequently, indicating stronger habit formation and higher retention potential.

Formula

DAU/MAU = Daily Active Users ÷ Monthly Active Users × 100

Benchmarks

Category DAU/MAU Interpretation
Exceptional 50%+ Daily habit (Slack, email)
Strong 25-50% Regular usage (project tools)
Moderate 10-25% Weekly usage (analytics, CRM)
Low <10% Occasional usage (quarterly tools)

Context Matters

Not every product should target high DAU/MAU. A quarterly reporting tool with 5% DAU/MAU might be perfectly healthy, while a collaboration tool below 25% signals a problem.

Improving Stickiness

  1. Identify core actions — What do sticky users do that others don't?
  2. Reduce friction — Make daily workflows faster and easier
  3. Notifications — Bring users back with relevant, timely alerts
  4. Integrations — Embed your product into existing workflows
  5. Daily value — Ensure the product delivers new insights daily

How Successifier Tracks Stickiness

Successifier monitors DAU/MAU and engagement patterns at the account level, automatically flagging accounts with declining stickiness before it impacts retention.

Ready to make your CS team proactive?

Start your 14-day free trial today. No credit card required. Setup takes 30 minutes — and your team will never go back to reactive.

14-day free trialNo credit cardCancel anytime